JOB TITLE:
Prepared by: Human Resources
Non-Exempt or Exempt
This position is primarily responsible for following up with existing clients and or New Client leads as directed.
To perform the job successfully, an individual should demonstrate the following competencies:
Intellectual
Analytical - Synthesizes diverse data, researches, and applies intuition to enhance understanding.
Problem Solving - Swift problem-solver adept at analysis, devising alternatives, and collaborating in group settings, applying reason even in emotional contexts.
Technical Skills - Self-assesses, seeks growth opportunities, continuously learns, and shares expertise.
Interpersonal
Customer Service - Handles emotional customer situations adeptly, promptly responds to needs, seeks feedback for service improvement, and fulfills commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
Oral Communication - Emphasizes conflict resolution over blame, prioritizes confidentiality, listens without interruption, controls emotions, remains receptive to new ideas, and embraces experimentation.
Written Communication - Communicates clearly and informatively, edits meticulously for accuracy, adapts writing style as needed, presents numerical data effectively, and interprets written information proficiently.
Teamwork - Balances team and individual duties, welcomes diverse views, fosters feedback, builds positive team spirit, prioritizes team success, boosts morale, and supports collective efforts.
To perform the job successfully, an individual should demonstrate the following competencies:
Intellectual
Analytical - Synthesizes diverse data, researches, and applies intuition to enhance understanding.
Problem Solving - Swift problem-solver adept at analysis, devising alternatives, and collaborating in group settings, applying reason even in emotional contexts.
Technical Skills - Self-assesses, seeks growth opportunities, continuously learns, and shares expertise.
Interpersonal
Customer Service - Handles emotional customer situations adeptly, promptly responds to needs, seeks feedback for service improvement, and fulfills commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
Oral Communication - Emphasizes conflict resolution over blame, prioritizes confidentiality, listens without interruption, controls emotions, remains receptive to new ideas, and embraces experimentation.
Written Communication - Communicates clearly and informatively, edits meticulously for accuracy, adapts writing style as needed, presents numerical data effectively, and interprets written information proficiently.
Teamwork - Balances team and individual duties, welcomes diverse views, fosters feedback, builds positive team spirit, prioritizes team success, boosts morale, and supports collective efforts.
Leadership
Inspires trust, mobilizes others, and shares vision with peers.
Seeks quality improvement with precision.
Organization
Ethics - Respects, commits, earns trust, acts with integrity, upholds values.
Organizational Support - Adheres to policies, meets deadlines, supports goals, and contributes externally.
Strategic Thinking – Aids in strategy development, assesses strengths, weaknesses, and market dynamics, and adjusts plans for evolving conditions.
Self-management
Judgment - Decisive, exercises sound judgment, involves relevant stakeholders, and acts promptly
Motivation - Sets and achieves challenging goals, persists through obstacles, pursues excellence, and takes calculated risks.
Professionalism - Handles interactions tactfully, stays composed under pressure, respects all regardless of status, takes responsibility, and fulfills commitments.
Quality -Ensures accuracy and quality, seeks improvement, applies feedback, and monitors performance.
Quantity - Meets productivity standards, aims for efficiency, and works swiftly.
Safety and Security - Adheres to safety protocols, takes necessary actions, reports hazards, and uses equipment correctly.
Adaptability - Adapts to changing environments, manages competing demands, adjusts methods as needed, and handles unexpected events effectively.
Attendance/Punctuality - Punctual and reliable, ensures coverage for absences, and attends meetings promptly.
Dependability - Follows management directives, takes responsibility, keeps commitments, and communicates proactively about deadlines.
Innovation - Shows creativity, resourcefulness, and innovation, suggesting improvements and presenting ideas effectively.
Self-management
Judgment - Decisive, exercises sound judgment, involves relevant stakeholders, and acts promptly
Motivation - Sets and achieves challenging goals, persists through obstacles, pursues excellence, and takes calculated risks.
Professionalism - Handles interactions tactfully, stays composed under pressure, respects all regardless of status, takes responsibility, and fulfills commitments.
Quality -Ensures accuracy and quality, seeks improvement, applies feedback, and monitors performance.
Quantity - Meets productivity standards, aims for efficiency, and works swiftly.
Safety and Security - Adheres to safety protocols, takes necessary actions, reports hazards, and uses equipment correctly.
Adaptability - Adapts to changing environments, manages competing demands, adjusts methods as needed, and handles unexpected events effectively.
Attendance/Punctuality - Punctual and reliable, ensures coverage for absences, and attends meetings promptly.
Dependability - Follows management directives, takes responsibility, keeps commitments, and communicates proactively about deadlines.
Innovation - Shows creativity, resourcefulness, and innovation, suggesting improvements and presenting ideas effectively.
Education and/or Experience
High School Diploma required, marketing/sales experience beneficial
Language Skills
Proficient in reading and interpreting documents, writing reports, and delivering effective speeches.
Mathematical Skills
Adept with mathematical concepts including probability, statistics, geometry, and trigonometry, applying fractions, percentages, ratios, and proportions practically.
Computer Skills
Proficient in internet, spreadsheet, word processing, email, and presentation software.
Other Skills
Strong conceptual thinking is advantageous.
Requires excellent judgment, multitasking ability, meeting deadlines, and managing stress
Customer-centric, professional, and outgoing.
Maintains composure in stress.
Detail-oriented, excels under pressure, meets deadlines.
Works independently with minimal supervision.
Establishes and maintains professional atmosphere.
Fluency in Spanish is advantageous
Education and/or Experience
High School Diploma required, marketing/sales experience beneficial
Language Skills
Proficient in reading and interpreting documents, writing reports, and delivering effective speeches.
Mathematical Skills
Adept with mathematical concepts including probability, statistics, geometry, and trigonometry, applying fractions, percentages, ratios, and proportions practically.
Computer Skills
Proficient in internet, spreadsheet, word processing, email, and presentation software.
Other Skills
Strong conceptual thinking is advantageous.
Requires excellent judgment, multitasking ability, meeting deadlines, and managing stress
Customer-centric, professional, and outgoing.
Maintains composure in stress.
Detail-oriented, excels under pressure, meets deadlines.
Works independently with minimal supervision.
Establishes and maintains professional atmosphere.
Fluency in Spanish is advantageous
Employee regularly sits, uses hands, reaches, and communicates.
Occasionally stands, walks, and lifts up to 10 pounds; requires specific vision abilities.
Employee regularly sits, uses hands, reaches, and communicates.
Occasionally stands, walks, and lifts up to 10 pounds; requires specific vision abilities.
Mulberry: (863) 425-4976
Orlando: (407) 634-6766
Tampa: (813) 337-6442
Miami: (305) 901-2144
© 2024 Flow Components & Industrial Supply
604 Prairie Industrial Parkway Mulberry, FL 33860