Career Opportunities

JOB TITLE:

Lead - Warehouse Production

Reports to: Warehouse Manager

Prepared by: Flow Components

Non-Exempt

SUMMARY

This position primarily ensures quality and timely production of warehouse work orders, from order receipt to delivery. Additionally, it assists in managing inventory, coordinates with sales for order priorities, and covers for the warehouse supervisor as needed. Other assigned duties may apply.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Core duties and responsibilities include the following. Other duties may be assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Core duties and responsibilities include the following. Other duties may be assigned.

Supervises warehouse activities and staff daily.

Reviews daily employee productivity and assigns tasks accordingly.

Instructs and oversees proper adherence to safety and quality standards.

Reports safety, quality, and operational issues.

Collaborates on employee performance development.

Provides continuous feedback and training to enhance performance.

Plans work procedures and schedules for efficient workflow.

Standardizes procedures to improve efficiency.

Investigates errors and recommends corrective actions.

Manages all warehouse functions including order fulfillment and organization.

Oversees continual process improvement.

Assists in delivering necessary job training.

Tracks returns and implements corrective actions.

Fosters a safety-focused environment.

Supervises warehouse activities and staff daily.

Reviews daily employee productivity and assigns tasks accordingly.

Instructs and oversees proper adherence to safety and quality standards.

Reports safety, quality, and operational issues.

Collaborates on employee performance development.

Provides continuous feedback and training to enhance performance.

Plans work procedures and schedules for efficient workflow.

Standardizes procedures to improve efficiency.

Investigates errors and recommends corrective actions.

Manages all warehouse functions including order fulfillment and organization.

Oversees continual process improvement.

Assists in delivering necessary job training.

Tracks returns and implements corrective actions.

Fosters a safety-focused environment.

ACCOUNTABILITIES

Ensures end-to-end warehouse order production quality.

Ensures accuracy, timeliness, and customer service in orders.

Assists Buyer in inventory management and audits.

Collaborates with inside sales on order priorities.

Covers for warehouse supervisor and handles assigned duties.

SUPERVISORY RESPONSIBILITIES

Directly supervises department employees, ensuring adherence to organizational policies and laws. Responsibilities include training, assigning tasks, evaluating performance, and resolving issues.

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

Intellectual

Analytical - Processes diverse information; researches data; uses intuition and experience; designs workflows.

Problem Solving - Resolves problems promptly; gathers and analyzes information; offers alternative solutions; excels in group problem-solving; applies reason in emotional situations.

Project Management - Develops and coordinates project plans; communicates changes and progress effectively.

Technical Skills - Assesses strengths and weaknesses; seeks development opportunities; fosters continuous learning; shares expertise with others.

Interpersonal

Customer Service - Manages challenging customer situations; responds promptly; seeks feedback for improvement; fulfills commitments.

Interpersonal Skills - Focuses on conflict resolution; maintains confidentiality; listens actively; controls emotions; embraces new ideas.

Oral Communication - Communicates effectively; listens actively; presents confidently; engages in meetings.

Written Communication - Writes clearly; edits for accuracy; adapts style; presents numerical data; interprets written information.

Teamwork - Balances team and individual duties, fosters openness to diverse views, encourages feedback, cultivates team spirit, prioritizes team success, boosts morale, and supports collective efforts.

Leadership

Visionary Leadership - Inspires trust and respect; motivates others; shares vision and encouragement.

Change Management - Develops and communicates implementation plans; fosters commitment and manages change effectively.

Delegation - Delegates tasks effectively; empowers others; sets expectations and provides recognition.

Leadership - Inspires confidence; motivates performance; accepts feedback and gives recognition.

Managing People - Involves staff in decision-making; provides feedback and development opportunities; encourages growth and quality focus.

Quality Management - Promotes quality; ensures accuracy and thoroughness in work.

Organization

Cost Consciousness - Manages budget efficiently; implements cost-saving measures; enhances profitability and conserves resources.

Ethics - Demonstrates integrity; earns trust; upholds organizational values; treats others with respect and commitment.

Organizational Support - Adheres to policies; completes tasks promptly and accurately; supports organizational goals and values.

Self-management

Judgment - Demonstrates decisive judgment; involves others in decision-making; communicates rationale effectively.

Motivation - Sets and attains challenging goals; perseveres in the face of obstacles; strives for excellence.

Planning/Organizing - Efficiently plans and prioritizes tasks; organizes resources effectively; develops actionable plans.

Professionalism - Engages with others tactfully; remains composed under pressure; treats all with respect and accountability.

Quality - Ensures accuracy and quality; seeks ways to enhance performance; incorporates feedback for improvement.

Quantity - Achieves productivity targets; works efficiently to meet deadlines; seeks to enhance efficiency.

Safety and Security - Adheres to safety protocols; identifies and addresses hazards; promptly reports unsafe conditions; handles equipment responsibly.

Adaptability - Adapts to changing environments; handles competing demands effectively; adjusts strategies as needed.

Attendance - Maintains consistent attendance and punctuality; fulfills duties reliably; respects meeting schedules.

Dependability - Follows instructions diligently; takes ownership of actions; meets commitments punctually; communicates effectively about delays.

Initiative - Proactively seeks development opportunities; embraces challenges; offers assistance willingly.

Innovation - Demonstrates creativity and problem-solving; offers innovative ideas for improvement; tackles challenges resourcefully.

BUSINESS-RELATED CONTACTS

Management

Delivery People

Sales Force

Customers

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Associate's degree (A.A.) or equivalent from two-year college or technical school

Minimum one year of relevant experience and/or training, or equivalent education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Skills

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have knowledge of: Inventory Software; Order Processing Systems; Electronic Mail Software (Outlook); and Computer-Aided Design and Drafting (CADD).